Shipping and Returns

Returns and Warranty

We do not offer returns on consumables such as e-liquids sold through this store due to the nature of the product. We will refund or replace if the items are damaged in transit.

Any hardware such as "mods" purchased through this site come with a 12 month warranty against manufacturers defects. The product will need to be shipped back at the customers cost to us - if deemed to be faulty either a replacement will be sent free of charge or a full refund issued.

Postage

Australia

All orders received will be posted using Australia Post at a flat rate for standard or express delivery. Orders placed before 10:00 AEST on a week day will generally be posted the same day. If there is a significant delay we will inform you via email.

Flat Rate shipping of $8 applies to all orders under $50, orders over $50 receive  free express shipping Australia wide.

We use both Toll and Australia Post to deliver your vape mail and all packages are sent express. 

USA/Canada/New Zealand

Packages ordered from USA, Canada and New Zealand will be sent using Australia Air Mail with an estimated arrival of 3-10 days. Tracking details will be provided however international tracking relies on Australia Post's partners and may not be updated in a timely manner.

Postage is based on weight and calculated at check out.